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  • 2020-12-30
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  • "Good app and people"
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  • What do you like best?The software has a lot of features and capabilities and once you understand how it is set up, it is pretty easy to navigate. The Test Lab is a great feature! Review collected by and hosted on G2.com.What do you dislike?The app-as-a-website is terrible on a desktop, although it looks fine on a mobile device (which makes sense because it is similar to the app layout). But it really needs to be stronger on the desktop since a lot of people still use computers. And it needs to have ability to link to the app in the stores on the website to encourage people to download the app. Tech support is okay. The people are responsive, but the problems are not solved very efficiently so there's a lot of waiting and back-and-forth emails. It would be great if the tech team could do screen shares to see what is going on rather than the very time consuming screen grabs and video recordings. Review collected by and hosted on G2.com.Recommendations to others considering the product:It's a good program and has lots of functionality. Hopefully some of the deficiencies will be addressed so it can be more competitive with some of the more expensive app developer programs. Review collected by and hosted on G2.com.What problems are you solving with the product? What benefits have you realized?Honestly, it's hard to get people to download the apps. For some reason, they aren't used to having them. Trying to make sure the content on the app is usable and friendly is also challenging. The app does look slick though and in general gets a good reaction. Review collected by and hosted on G2.com.Show MoreShow Less
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